• If you are a new supplier at Snap, you will need to be enrolled within our purchase order and payment system, Oracle, in order for us to do business. Your Snap point of contact will be able to initiate the supplier onboarding process. This will result in you receiving a supplier register email. The registration email will take you to the Snap Supplier Registration Portal where you will create a supplier and user account.

• Once you have received the registration email request please refer to this step-by-step onboarding guide. This document will walk you through the registration process. If you have any questions or concerns, please contact suppliers@snap.com.

• Snap has rolled out purchase orders for all of it’s global business entities. If you have any purchase requests that are not accompanied by a purchase order, please work with your Snap point of contact or Snap’s Purchasing Team (purchasing@snap.com) to determine whether one is required prior to delivering any goods or services.

• Any invoices that show a date prior to PO creation will be held for internal reviews, with a potential to cause payment delays.

All invoices should be emailed to ap.invoices@snapchat.com for processing.

To ensure there are no delays in processing or payment we ask that the minimum invoice requirements are met before submitting the invoice.

• Invoice minimum requirements:

  • Ensure the invoice is in a PDF format (1 invoice per attachment)

  • Your Company Name

  • Invoice Number

  • Invoice Date

  • Snap Issued PO number (not PR number)

  • Snap Legal Entity and billing address as stated on the Snap Issued PO

  • Total Amount Due and Payment Currency

  • If shipping is charged, please clearly label that separately

  • Payment instructions (optional)

If you are providing services, invoices must include (1) hourly rates, (2) service dates or date range and (3) in the case of maintenance services, copies of applicable signed service orders.

• Unless otherwise agreed upon in an executed contract between the parties, Snap’s standard payment terms are net 60 days, from the invoice date, based on Snap’s receipt of an accurate invoice following our process.

• Check your invoice and payment status using your Oracle Supplier Portal access. The following link will guide you through the Supplier Portal.

• Email your Snap point of contact to ensure that they have completed the relevant supplier onboarding paperwork.

• If your Snap point of contact has already completed the supplier onboarding paperwork and you have yet to receive an email from Oracle, please contact us at suppliers@snap.com to follow up.
  
  

Please contact the relevant Accounts Payable team via: