July 1, 2017 – December 31, 2017
Released: May 15, 2018
Updated: May 15, 2018
Snapchat Transparency Reports are released twice a year. These reports provide important insight into the volume and nature of governmental requests for Snapchatters' account information and other legal notifications.
Since 2015, our policy has been to notify Snapchatters when we receive legal process seeking their account information, with exceptions for cases where we are legally prohibited from doing so, or when we believe there are exceptional circumstances (like child exploitation or an imminent risk of death or bodily injury).
At Snap, we support industry-wide efforts to improve content moderation reporting and transparency practices. We recognize that technology platforms facilitate content creation, sharing, and retention in vastly different ways. As our platform evolves, so too, will Snap Transparency Reports, laying the groundwork to publish new categories of information to inform our community in the future.
United States Criminal Legal Requests
Requests for User Information pursuant to U.S. legal process.
|Reporting Period||Requests||Account Identifiers||Percentage of requests where some data was produced|
|July 1, 2017 - December 31, 2017||5,094||8,528||88%|
International Government Information Requests
Requests for User Information from government entities outside the United States.
|Reporting Period||Emergency Requests||Account Identifiers for Emergency Requests||Percentage of emergency requests where some data was produced||Other Information Requests||Account Identifiers for Other Requests||Percentage of other information request where some data was produced|
|7/1/2017 - 12/31/2017||193||206||81%||304||374||0%|
United States National Security Requests
Requests for User Information pursuant to national security legal process.
|National Security||Requests||Account Identifiers*|
|July 1, 2017 - December 31, 2017|
|NSLs and FISA Orders/Directives||O-249||0-249|
Governmental Content Removal Requests
This category identifies demands by a government entity to remove content that would otherwise be permissible under our Terms of Service or Community Guidelines.
|Reporting Period||Removal Requests||Percentage of requests where some content was removed|
|January 1, 2018 - June 30, 2018||3||100%|
|United Arab Emirates||1||100%|
Note: Although we do not formally track when we remove content that violates our policies when a request has been made by a governmental entity, we believe it is an extremely rare occurrence. When we believe it is necessary to restrict content that is deemed unlawful in a particular country, but does not otherwise violate our policies, we seek to restrict access to it geographically when possible, rather than remove it globally.
Copyrighted Content Takedown Notices (DMCA)
This category reflects any valid takedown notices we received under the Digital Millennium Copyright Act.
|Reporting Period||DMCA Takedown Notices||Percentage of requests where some content was removed|
|July 1, 2017 - December 31, 2017||48||37.5%|
|Reporting Period||DMCA Counter-Notices||Percentage of requests where some content was reinstated|
|July 1, 2017 - December 31, 2017||0||N/A|
* “Account Identifiers” reflects the number of identifiers (e.g. username, email address, phone number, etc.) specified by law enforcement in legal process when requesting user information. Some legal process may include more than one identifier. In some instances, multiple identifiers may identify a single account. In instances where a single identifier is specified in multiple requests, each instance is included.
Transparency Report Archives
- January 1, 2020 - June 30, 2020
- July 1, 2019 - December 31, 2019
- January 1, 2019 - June 30, 2019
- July 1, 2018 - December 31, 2018
- January 1, 2018 - June 30, 2018
- July 1, 2017 - December 31, 2017
- January 1, 2017 - June 30, 2017
- July 1, 2016 - December 31, 2016
- January 1, 2016 - June 30, 2016
- July 1, 2015 - December 31, 2015
- January 1, 2015 - June 30, 2015
- November 1, 2014 - February 28, 2015