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Government Requests and Copyrighted Content Takedown Notices (DMCA)

January 1, 2020 – June 30, 2020

United States Criminal Legal Requests

Requests for User Information pursuant to U.S. legal process.

CategoryRequestsAccount IdentifiersPercentage of requests where some data was produced
Total16,93127,19380%
Subpoena3,7027,00979%
PRTT14926592%
Court Order30546486%
Search Warrant11,03317,09481%
EDR1,5521,92467%
Wiretap Order265988%
Summons16437888%

International Government Information Requests

Requests for User Information from government entities outside the United States.

CountryEmergency RequestsAccount Identifiers* for Emergency RequestsPercentage of emergency requests where some data was producedOther Information RequestsAccount Identifiers for Other RequestsPercentage of other information request where some data was produced
Total1,1571,34969%3,1534,44849%
Argentina000%110%
Australia838882%781774%
Austria110%19270%
Belgium11100%51672%
Bermuda11100%150%
Bulgaria000%110%
Canada32036574%11416353%
Denmark110%941690%
Estonia000%110%
Finland2250%330%
France738634%37049764%
Germany949867%2733761%
Guernsey000%240%
Hungary000%240%
India61167%36540%
Ireland5720%20260%
Israel12100%000%
Jordan550%550%
Kosovo000%330%
Kuwait000%110%
Lithuania000%120%
Luxembourg000%230%
Macedonia000%110%
Maldives000%440%
Mexico000%220%
Netherlands435067%270%
New Zealand2650%9130%
Norway314384%661120%
Pakistan000%110%
Poland4525%16240%
Portugal000%230%
Qatar330%000%
Serbia000%2300%
Singapore000%660%
Slovenia7140%690%
Spain000%220%
Sweden7714%1071780%
Switzerland224045%15210%
United Arab Emirates34100%110%
United Kingdom44250973%1,8332,44567%

* “Account Identifiers” reflects the number of identifiers (e.g., username, email address, phone number, etc.) specified by law enforcement in legal process when requesting user information. Some legal process may include more than one identifier. In some instances, multiple identifiers may identify a single account. In instances where a single identifier is specified in multiple requests, each instance is included.

United States National Security Requests

Requests for User Information pursuant to national security legal process.

National SecurityRequestsAccount Identifiers*
NSLs and FISA Orders/Directives0-249500-749

Governmental Content Removal Requests

This category identifies demands by a government entity to remove content that would otherwise be permissible under our Terms of Service or Community Guidelines.

Removal RequestsPercentage of requests where some content was removed
0N/A

Note: Although we do not formally track when we remove content that violates our policies when a request has been made by a governmental entity, we believe it is an extremely rare occurrence. When we believe it is necessary to restrict content that is deemed unlawful in a particular country, but does not otherwise violate our policies, we seek to restrict access to it geographically when possible, rather than remove it globally.

Copyrighted Content Takedown Notices (DMCA)

This category reflects any valid takedown notices we received under the Digital Millennium Copyright Act.

DMCA Takedown NoticesPercentage of requests where some content was removed
40329.5%
DMCA Counter-NoticesPercentage of requests where some content was reinstated
0N/A