Purchase Orders and Payments

New Supplier at Snap?

• If you are a new supplier at Snap, you will need to be enrolled within our purchase order and payment system, Oracle, in order for us to do business. Your Snap point of contact will be able to initiate the New supplier onboarding process.

• As part of the new supplier onboarding process, you will receive two emails from Oracle.  The first will be a link to login to the portal and the second will be a password reset email.  The reset email enables you to create your portal password and will not ask for any old password information.  Please refer to this step-by-step onboarding guide to help you get registered. If you have any questions, please contact suppliers@snap.com.

Are Purchase Orders required to do business with Snap?

• Snap has rolled out purchase orders for all of it’s global business entities. If you have any purchase requests that are not accompanied by a purchase order, please work with your Snap point of contact or Snap’s Purchasing Team (purchasing@snap.com) to determine whether one is required prior to delivering any goods or services.

• Any invoices that show a date prior to PO creation will be held for internal reviews, with a potential to cause payment delays.

How do I get paid?

There are two ways to submit invoices to Snap. Please refer to this step-by-step invoicing guide that provides details on how to submit invoices and track payment status:

• Oracle Supplier Portal: Log in to your Oracle Supplier Portal to submit your invoice for payment processing.  This link would have been provided to you in an email from Oracle once your Snap contact initiated the onboarding process.  If you did not receive an email and it is not in your spam folder please reach out to suppliers@snap.com

• Invoice submissions must include the following:

  • PO number(s)

  • Bill-to address

  • Product part numbers (if applicable)

  • Quantities (if applicable)

  • Description of products or services

  • Unit prices (if applicable)

  • Extended totals

  • Applicable tax or other charges

If you are providing services, invoices must include (1) hourly rates, (2) service dates or date range and (3) in the case of maintenance services, copies of applicable signed service orders.

When will my invoice be paid?

• Unless otherwise agreed upon in an executed contract between the parties, Snap’s standard payment terms are net 60 days, based on Snap’s receipt of an accurate invoice following our process.

• Please refer to this step-by-step invoicing guide that provides additional details on how to submit invoices and track payment status.

Not in the Oracle Supplier Portal yet?

• Email your Snap point of contact to ensure that they have completed the relevant supplier onboarding paperwork.

• If your Snap point of contact has already completed the supplier onboarding paperwork and you have yet to receive an email from Oracle, please contact us at suppliers@snap.com to follow up.
  
  

Have additional Accounts Payable or invoice related questions?

Please contact the relevant Accounts Payable team via: