Snap Inc. Dreams Terms

(If you live in the United States)

Effective: August 28, 2023

ARBITRATION NOTICE: YOU ARE BOUND BY THE ARBITRATION PROVISION SET FORTH IN THE SNAP INC. TERMS OF SERVICE. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THAT ARBITRATION CLAUSE, YOU AND SNAP INC. AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AS SET FORTH IN THE SNAP INC. TERMS OF SERVICE, AND YOU AND SNAP INC. WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1. Introduction

Please read these Snap Inc. Dreams Terms (“Dreams Terms”) carefully. These Dreams Terms form a legally binding contract between you and Snap Inc. (“Snap”) and govern your purchase of Dreams on Snapchat (“Dreams”) and your use of Dreams no matter how you acquired Dreams. If you live in the United States, these Dreams Terms govern. If you live outside the United States, then the Snap Group Limited Dreams Terms apply. These Dreams Terms incorporate by reference the Snap Inc. Terms of Service and any other applicable terms, guidelines, and policies. To the extent these Dreams Terms conflict with any of the other terms, these Dreams Terms will govern. Dreams are part of Snap’s “Services” as defined in the Snap Inc. Terms of Service.

In summary: These Dreams Terms, along with other terms and policies referenced in these Dreams Terms, form a legally binding contract and govern any purchase and use of Dreams.

2. The Basics

a. Dreams are images created with generative AI in Snapchat that feature you (and your likeness). To create Dreams, you need to submit AI Selfie photos of yourself (“AI Selfies”), which are processed through our artificial intelligence-powered models to generate stylized portraits. You and your Snapchat friends may also independently create and share Dreams featuring both of you, in which case you (or your likeness) may appear in Dreams generated by your Snapchat friends or Snap. You may have the option to create Dreams that include branding or other advertising content of Snap or its business partners. We call those “Sponsored Dreams.” If you chose to generate a Sponsored Dream, you (or your likeness) may be used in such Sponsored Dreams without compensation to you. 

b. By using Dreams, you grant Snap, our affiliates, other users of the Services, and our business partners an unrestricted, worldwide, royalty-free, irrevocable, and perpetual right and license to create derivative works from, promote, exhibit, broadcast, syndicate, reproduce, distribute, synchronize, overlay graphics and auditory effects on, publicly perform, and publicly display all or any portion of generated images of you and your likeness derived from your AI Selfies, in any form and in any and all media or distribution methods, now known or later developed, for commercial and non-commercial purposes. 

c. Dreams may take some time to generate, but the process begins as soon as you consent to purchase or acquire Dreams. Because Dreams start being generated as soon as you complete your purchase, Dreams purchases are non-refundable, as explained further in Section 3 of these Dreams Terms. If there is an error in generating your Dreams, you will be notified and have the option to regenerate the Dreams again, or to request a refund through your in-app purchase provider. Dreams have no monetary value. 

d. You cannot buy Dreams for anyone else’s Snapchat account, but you can share your Dreams on Snapchat and off of Snapchat. If you decide to share Dreams off of Snapchat, you cannot remove the watermark or any other features or logos, and doing so is a violation of these Dreams Terms. 

e. You are not permitted to submit photos of anyone other than yourself in order to generate your Dreams, and doing so is a violation of these Dreams Terms. 

f. If you violate these Dreams Terms, Snap may, in its sole discretion and in addition to any remedy that we may have at law or in equity, immediately terminate permission for you to use Dreams and revoke any Dreams in your Snapchat account, without any refund or liability to you.

g. Snap does not guarantee that Dreams will be available at all times or at any given time, or that we will continue to offer Dreams for any particular length of time. Snap may modify or remove Dreams at any time and for any reason, at our sole discretion. 

In summary: Dreams can only be purchased or acquired on Snapchat. If you submit your AI Selfies in order to generate Dreams, you allow Snap and others to use it in order to make your Dreams, Dreams with friends, sponsored Dreams, and in other ways. If you violate these Dreams Terms, we may revoke your right to use Dreams. We may withdraw or modify Dreams at any time.

3. Your Purchase and Payment

a. You can only purchase Dreams on Snapchat. In order to make a purchase, you must be at least 18 or the age of majority where you live. 

b. The price of Dreams will be displayed at the point of sale. You'll always see the final purchase price before you click to submit your order through your in-app purchase provider. Your payment will be processed before the Dreams start being generated.

c. When you submit your purchase, your in-app purchase provider will send you an electronic notification confirming the transaction using the contact information they have on file for you. By submitting an order, you authorize your in-app purchase provider to use information you submit to charge your card or other payment method for Dreams, in addition to any applicable taxes, fees and charges. You cannot cancel a purchase after it has been submitted. If you have any issues with completing your payment, please contact your in-app purchase provider directly.

d. You are responsible for maintaining the security of, and restricting access to, your Snapchat account and password, and you accept responsibility for all purchases of Dreams that occur under your Snapchat account. 

YOU ARE RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO YOUR PAYMENT METHOD BY A THIRD PARTY.

e. Snap reserves the right to refuse or cancel orders at any time and for any reason. You agree that, if we cancel your purchase, your sole and exclusive remedy is either: (1) your in-app purchase provider will issue a credit to the payment method used for that Dreams purchase; or (2) your in-app purchase provider won't charge you for the purchase. 

f. Snap may provide a code, coupon or other form of discount on your Dreams purchase in an amount and on terms and restrictions as provided by us, but we are under no obligation to do so. 

g. You will not use any payment card or other form of payment to submit a purchase for Dreams unless you have all necessary legal authorization to do so. When you submit your purchase, you agree to pay the cost of Dreams, plus applicable taxes (including national, state, and local sales or use taxes, value added taxes or similar taxes or fees payable in connection with your purchase), fees and charges, at the rates in effect when the fees and charges were incurred. Failure to fully pay for the purchase will result in a cancellation of those Dreams.

h. Your payment card issuer agreement governs your use of your designated card. For example, if you purchase with a payment card issued through a bank based outside the United States, your bank may charge you foreign transaction fees and other similar fees. Your in-app purchase provider's terms govern your use of the in-app purchasing tool. You must refer to your agreement with those parties, and not these Dreams Terms, to determine the rights and liabilities as between you and them.

In summary: Dreams can only be purchased on Snapchat and you must be 18 or over (or the age of majority where you live). If we cancel your order, you will not be charged or you will be entitled to a credit. Taxes, fees and extra charges may apply to your purchase. You should review the terms imposed by your card and in-app purchase provider, which will apply in addition to these Dreams Terms.

4. Refund Policy

a. Payments made for Dreams are (except as required by applicable law) nonrefundable and we do not provide price protection or refunds in the event of a price drop, discount or other promotional offering. 

b. If you have any problems with your purchase, please contact us.

In summary: We do not offer any refunds on Dreams, unless we are required to by law.

5. Communications from Us

a. We may send you electronic notifications about your Dreams or our other products or services. By using Dreams, you consent to receive from Snap and its affiliates the electronic communications described in these Dreams Terms.

b. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

In summary: We may occasionally send important notifications about Dreams, and (where we are allowed to do so) our other products or services.

6. Service Descriptions and Availability; Errors

Snap reserves the right to immediately cancel, suspend, discontinue or terminate Dreams at any time and for any reason, at our sole discretion, without prior notice or liability to you. Moreover, while we do our best to describe our products as accurately as possible, we do not warrant that specifications or pricing are complete, accurate, current, or error-free. 

In summary: Snap can discontinue Dreams at any time and we provide no assurances regarding product pricing and specifications.

7. Changes to These Dreams Terms

From time to time, we may revise these Dreams Terms in accordance with Section 14 of the Terms of Service. You can determine when these Dreams Terms were last revised by referring to the “Effective” date at the top. If at any time you don't agree to any portion of these Dreams Terms, don't purchase or acquire Dreams.

In summary: We might update these Dreams Terms over time. If there are changes which you do not agree with, don't purchase or acquire Dreams.

8. Final Terms

a. These Dreams Terms do not create or confer any third-party beneficiary rights. We reserve all rights not expressly granted to you.

b. These Dreams Terms were written in English and to the extent the translated version of these Dreams Terms conflicts with the English version, the English version will control.

c. Sections 2-6 of these Dreams Terms will survive any expiration or termination of these Dreams Terms.

In summary: The Dreams Terms do not create any third party rights and some provisions of these Dreams Terms will survive termination.

9. Contact Us

Snap welcomes comments, questions, concerns or suggestions. You can reach out to us with any complaints or feedback at the following points of contact:

Mailing address: 50 Cowcross Street, Level 2, London, EC1M 6AL, United Kingdom

Dreams Support

For general questions: Snapchat Support

We always love to hear from our users. But if you volunteer feedback or suggestions, just know that we can use your ideas without compensating you.


Snap Group Limited Dreams Terms

(If you live outside the United States)

Effective: August 28, 2023

1. Introduction

Please read these Snap Group Limited Dreams Terms (“Dreams Terms”) carefully. These Dreams Terms form a legally binding contract between you and Snap Group Limited (“Snap”) and govern your purchase of Dreams on Snapchat (“Dreams”) and your use of Dreams no matter how you acquired Dreams. If you live outside the United States, these Dreams Terms govern. If you live in the United States, then the Snap Inc. Dreams Terms apply. These Dreams Terms incorporate by reference the Snap Group Limited Terms of Service and any other applicable terms, guidelines, and policies. To the extent these Dreams Terms conflict with any of the other terms, these Dreams Terms will govern. Dreams are part of Snap’s “Services” as defined in the Snap Group Limited Terms of Service.

Additional terms specific to the country in which you live may apply. Nothing in these Dreams Terms will affect your legal rights and remedies provided to you under mandatory consumer law of the country in which you are located.

In summary: These Dreams Terms, along with other terms and policies referenced in these Dreams Terms, form a legally binding contract and govern any purchase and use of Dreams.

2. The Basics

a. Dreams are images created with generative AI in Snapchat that feature you (and your likeness). To create Dreams, you need to submit AI Selfie photos of yourself (“AI Selfies”), which are processed through our artificial intelligence-powered models to generate stylized portraits. You and your Snapchat friends may also independently create and share Dreams featuring both of you, in which case you (or your likeness) may appear in Dreams generated by your Snapchat friends or Snap. You may have the option to create Dreams that include branding or other advertising content of Snap or its business partners. We call those “Sponsored Dreams.” If you chose to generate a Sponsored Dream, you (or your likeness) may be used in such Sponsored Dreams without compensation to you.

b. By using Dreams, you grant Snap, our affiliates, other users of the Services, and our business partners an unrestricted, worldwide, royalty-free, irrevocable, and perpetual right and license to create derivative works from, promote, exhibit, broadcast, syndicate, reproduce, distribute, synchronize, overlay graphics and auditory effects on, publicly perform, and publicly display all or any portion of generated images of you and your likeness derived from your AI Selfies, in any form and in any and all media or distribution methods, now known or later developed, for commercial and non-commercial purposes. 

c. Dreams may take some time to generate, but the process begins as soon as you consent to purchase or acquire Dreams. Because Dreams start being generated as soon as you complete your purchase, Dreams purchases are non-refundable, as explained further in Section 3 of these Dreams Terms. If there is an error in generating your Dreams, you will be notified and have the option to regenerate the Dreams again, or to request a refund through your in-app purchase provider. Dreams have no monetary value. 

d. You cannot buy Dreams for anyone else’s Snapchat account, but you can share your Dreams on Snapchat and off of Snapchat. If you decide to share Dreams off of Snapchat, you cannot remove the watermark or any other features or logos, and doing so is a violation of these Dreams Terms. 

e. You are not permitted to submit photos of anyone other than yourself in order to generate your Dreams, and doing so is a violation of these Dreams Terms. 

f. If you violate these Dreams Terms, Snap may, in its sole discretion and in addition to any remedy that we may have at law or in equity, immediately terminate permission for you to use Dreams and revoke any Dreams in your Snapchat account, without any refund or liability to you.

g. Snap does not guarantee that Dreams will be available at all times or at any given time, or that we will continue to offer Dreams for any particular length of time. Snap may modify or remove Dreams at any time and for any reason, at our sole discretion. 

In summary: Dreams can only be purchased or acquired on Snapchat. If you submit your AI Selfies in order to generate Dreams, you allow Snap and others to use it in order to make your Dreams, Dreams with friends, sponsored Dreams, and in other ways. If you violate these Dreams Terms, we may revoke your right to use Dreams. We may withdraw or modify Dreams at any time.

3. Your Purchase and Payment

a. You can only purchase Dreams on Snapchat. In order to make a purchase, you must be at least 18 or the age of majority where you live. 

b. The price of Dreams will be displayed at the point of sale. You'll always see the final purchase price before you click to submit your order through your in-app purchase provider. Your payment will be processed before the Dreams start being generated.

c. When you submit your purchase, your in-app purchase provider will send you an electronic notification confirming the transaction using the contact information they have on file for you. By submitting an order, you authorize your in-app purchase provider to use information you submit to charge your card or other payment method for Dreams, in addition to any applicable taxes, fees and charges. You cannot cancel a purchase after it has been submitted. If you have any issues with completing your payment, please contact your in-app purchase provider directly.

d. You are responsible for maintaining the security of, and restricting access to, your Snapchat account and password, and you accept responsibility for all purchases of Dreams that occur under your Snapchat account. 

YOU ARE RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO YOUR PAYMENT METHOD BY A THIRD PARTY.

e. Snap reserves the right to refuse or cancel orders at any time and for any reason. You agree that, if we cancel your purchase, you will be entitled to the remedy of either: (1) your in-app purchase provider will issue a credit to the payment method used for that Dreams purchase; or (2) your in-app purchase provider won't charge you for the purchase. 

f. Snap may provide a code, coupon or other form of discount on your Dreams purchase in an amount and on terms and restrictions as provided by us, but we are under no obligation to do so. 

g. You will not use any payment card or other form of payment to submit a purchase for Dreams unless you have all necessary legal authorization to do so. When you submit your purchase, you agree to pay the cost of Dreams, plus any taxes, fees, and charges applicable to that order at the rates in effect when incurred, free of any withholding or deduction for taxes. Failure to fully pay for the purchase will result in a cancellation of those Dreams.

h. Your payment card issuer agreement governs your use of your designated card. For example, if you purchase with a payment card issued through a bank based outside the United States, your bank may charge you foreign transaction fees and other similar fees. Your in-app purchase provider's terms govern your use of the in-app purchasing tool. You must refer to your agreement with those parties, and not these Dreams Terms, to determine the rights and liabilities as between you and them.

In summary: Dreams can only be purchased on Snapchat and you must be 18 or over (or the age of majority where you live). If we cancel your order, you will not be charged or you will be entitled to a credit. Taxes, fees and extra charges may apply to your purchase. You should review the terms imposed by your card and in-app purchase provider, which will apply in addition to these Dreams Terms.

4. Refund Policy

a. Payments made for Dreams are (except as required by applicable law) nonrefundable and we do not provide price protection or refunds in the event of a price drop, discount or other promotional offering. 

b. If you have any problems with your purchase, please contact us.

In summary: We do not offer any refunds on Dreams, unless we are required to by law.

5. Communications from Us

a. We may send you electronic notifications about your Dreams or our other products or services. By using Dreams, you consent to receive from Snap and its affiliates the electronic communications described in these Dreams Terms.

b. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

In summary: We may occasionally send important notifications about Dreams, and (where we are allowed to do so) our other products or services.


6. Service Descriptions and Availability; Errors

Snap reserves the right to immediately cancel, suspend, discontinue or terminate Dreams at any time and for any reason, at our sole discretion, without prior notice or liability to you. Moreover, while we do our best to describe our products as accurately as possible, except as required by applicable law we do not warrant that specifications or pricing are complete, accurate, current, or error-free. 

In summary: Snap can discontinue Dreams at any time and we provide no assurances regarding product pricing and specifications.

7. Changes to These Dreams Terms

From time to time, we may revise these Dreams Terms in accordance with Section 14 of the Terms of Service. You can determine when these Dreams Terms were last revised by referring to the “Effective” date at the top. If at any time you don't agree to any portion of these Dreams Terms, don't purchase or acquire Dreams.

In summary: We might update these Dreams Terms over time. If there are changes which you do not agree with, don't purchase or acquire Dreams.


8. Final Terms

a. These Dreams Terms do not create or confer any third-party beneficiary rights. We reserve all rights not expressly granted to you.

b. These Dreams Terms were written in English and to the extent the translated version of these Dreams Terms conflicts with the English version, the English version will control.

c. Sections 2-6 of these Dreams Terms will survive any expiration or termination of these Dreams Terms.

In summary: The Dreams Terms do not create any third party rights and some provisions of these Dreams Terms will survive terminati


9. Contact Us

Snap welcomes comments, questions, concerns or suggestions. You can reach out to us with any complaints or feedback at the following points of contact:

Mailing address: 50 Cowcross Street, Level 2, London, EC1M 6AL, United Kingdom

Dreams Support

For general questions: Snapchat Support

We always love to hear from our users. But if you volunteer feedback or suggestions, just know that we can use your ideas without compensating you.