U.S. State Privacy Notice

We’ll start with a summary of your rights and get into the details later.

Your Rights

Let’s start with your rights.

The easiest way to exercise your rights is by logging into your account so we can verify your identity. You can also email us, but then we’ll require some additional information to authenticate your identity and ownership of your account.

We Don’t Sell Your Data

Informations collectées

In the last 12 months, we’ve collected the following personal information:

Par exemple, nous utilisons l'emplacement de votre appareil pour fournir des Geofilters en fonction de votre lieu ou de ce qui se passe autour de vous ou nous pouvons utiliser votre emplacement pour positionner la carte pour vous montrer ce qui est à proximité. En savoir plus.
En savoir plus.
En savoir plus.

For your information, personal information does not include publicly available information from government records and de-identified or aggregated consumer information.

How Long We Keep Your Information

As detailed in the How Long We Keep Your Information section of our Privacy Policy, we have pretty short retention terms, so most data is deleted quickly. For detailed information about how long we store different types of content, check out our Support Site.

Sharing Your Information

While we don’t “share” your personal information for cross-context behavioral advertising, we may share your personal information for a business purpose(s) or at your direction. For example, we share your personal information with our data hosting and storage providers. We enter into agreements with our service providers in which they can only use your information for specific purposes and are required to ensure its confidentiality.

In the past 12 months, we’ve disclosed categories A-I for a business purpose or at your direction with our affiliates, service providers, and third parties. For more details on third parties we share data with, see the How We Share Information section in our Privacy Policy.

California

If you live in California, you also have the right to request to limit the use and disclosure of your sensitive personal information that is used to infer characteristics about you as provided by the CPRA. You can do so by following the instructions described here.

Metrics On Your Rights

Transparency is important to us, especially when it comes to helping you understand and exercise your rights under the CCPA/CPRA. That’s why we’ve published some key metrics below detailing how often our users engage with us to request their CCPA rights and how we respond in kind. Have a look!

Right to Know
Received: 5
Complied with: 4
Denied: 1
Average response time: 4 days

Right to Delete
Received: 0
Complied with: 0
Denied: 0
Average response time: N/A

Right to Opt-out of Sale
This one is easy. We don’t sell your data, so we don’t process, or collect metrics on, opt-out requests for the sale of consumer data.

The metrics above are for calendar year 2021 (January through December), and represent interactions where users have contacted Snap and explicitly requested to exercise their CCPA/CPRA rights. Just so you know, users are able to download their data, including Memories and saved Chats, and delete their data, in the app or by deleting their account, using our self-serve tools. In 2021, over 10 million users downloaded their data and over 15 million users requested account deletion using our self-serve tools. We’ll update these numbers from time to time to ensure we are providing you the most up-to-date information.

Nevada

We do not sell your covered information, as defined under Chapter 603A of the Nevada Revised Statutes. If you still have questions about your covered information or anything else in our Privacy Policy, just contact us.

Virginia

If you live in Virginia, you have some additional rights:

If we deny your rights request, you have the right to appeal that decision. We will provide you with the necessary information to submit an appeal at that time. Alternatively, you can appeal a decision by completing this form.
You have the right to opt out of targeted advertising. You can do this on Snapchat by adjusting your in-app advertising preferences to turn off activity-based ads as described here.
You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. Good news! Snap does not engage in such profiling as defined by Virginia law, so there’s no need to opt out.

Colorado

Effective July 1, 2023, if you live in Colorado, you have some additional rights:

If we deny your rights request, you have the right to appeal that decision. We will provide you with the necessary information to submit an appeal at that time. Alternatively, you can appeal a decision by completing this form.
You have the right to opt out of targeted advertising. You can do this on Snapchat by adjusting your in-app advertising preferences to turn off activity-based ads as described here.
You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. Good news! Snap does not engage in such profiling as defined by Colorado law, so there’s no need to opt out.

Connecticut

Effective July 1, 2023, if you live in Connecticut, you have some additional rights:

If we deny your rights request, you have the right to appeal that decision. We will provide you with the necessary information to submit an appeal at that time. Alternatively, you can appeal a decision by completing this form.
You have the right to opt out of targeted advertising. You can do this on Snapchat by adjusting your in-app advertising preferences to turn off activity-based ads as described here. If you’re under 16, this is turned off by default.
You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. Good news! Snap does not engage in such profiling as defined by Connecticut law, so there’s no need to opt out.