Our Approach to Preventing the Spread of False Information

As the world continues to battle the latest developments of the COVID-19 pandemic, it is more important than ever to ensure the public has access to accurate, credible information. The rapid spread of false information can pose serious threats to our institutions and public health, and we believe we’re in a moment in which companies, organizations, and individuals should take stock of their efforts to help prevent it.

In that spirit, we thought it would be helpful to walk through our long held approach to preventing the spread of false information on Snapchat, and the ways we are working to improve. 

Our approach has always started with the architecture of our platform. Snapchat was originally built to help people talk to their close friends, rather than provide the opportunity to broadcast messages across the app. And we have always felt a deep responsibility to make sure that the news and information our community sees on Snapchat is credible, from trusted and clear sources. 

These underlying principles have informed our product design and policy decisions as Snapchat has continued to evolve over the years. 

  • Across our app, we don’t allow unvetted content the opportunity to ‘go viral.’ Snapchat does not offer an unmoderated open newsfeed where unvetted individuals or publishers can broadcast false information. Our content platform, Discover, only features content from vetted media publishers and content creators. Our entertainment platform, Spotlight, is proactively moderated before content can reach a large audience. We offer Group Chats, but they are limited in size, are not recommended by algorithms, and are not discoverable on our platform if you are not a member of that Group.

  • Our guidelines have long prohibited the spread of false information. Both our Community Guidelines, which apply equally to all Snapchatters, and our content guidelines, which apply to our Discover partners, prohibit the spread of misinformation that can cause harm, including conspiracy theories, denying the existence of tragic events, unsubstantiated medical claims, or undermining the integrity of civic processes.  We regularly review and update our policies as new forms of misinformation become more prevalent: for example, ahead of the 2020 election, we updated our guidelines to make clear that manipulated media intended to mislead -- or deepfakes -- were prohibited.

  • Our approach to enforcing against content that includes false information is straightforward -- we don’t label it, we completely remove it. When we find content that violates our guidelines, our policy is to simply take it down, which immediately reduces the risk of it being shared more widely. 

  • We evaluate the safety and privacy impacts of all new features during the front end of the product development process -- which includes examining potential vectors for misuse. We have internal measures in place to evaluate the potential impact of a new feature on the safety, privacy, and wellbeing of both Snapchatters, our individual users and society during the product development process -- and if we think it will become an avenue for bad actors to share false information, it doesn’t get released.

  • We use human review to fact check all political and advocacy ads. As with all content on Snapchat, we prohibit false information and deceptive practices in our advertising. All political ads, including election-related ads, issue advocacy ads, and issue ads, must include a transparent “paid for” message that discloses the sponsoring organization. We use human review to fact check all political ads, and provide information about all ads that pass our review in our Political Ads library.

  • We are committed to increasing transparency into our efforts to combat false information. Our most recent Transparency Report, which covered the second half of 2020, included several new elements, including data about our efforts to enforce against false information globally. During this period, we took action against 5,841 pieces of content and accounts for violations of our policies on false information -- and we plan to provide more detailed breakdowns of these violations in our future reports. 

As we keep working to remove incentives for sharing false information, both through our product design choices and our policies, we’re also focused on partnering with experts to promote factual health and safety information. Since the beginning of the pandemic, we have worked closely with public health officials and agencies, including the World Health Organization and the Centers for Disease Control and Prevention, to publish regular safety updates, and our news partners around the world have produced constant coverage of the pandemic. Earlier this Spring, as vaccines became available for young people in the US, we launched a new effort with the White House to help Snapchatters answer common questions, and in July, we teamed up with the UK’s National Health Service on a similar effort. 

Doing our part to help our community stay safe and healthy is an ongoing priority for us, and we will continue to explore innovative approaches to reach Snapchatters where they are, while strengthening our efforts to protect Snapchat from the false information epidemic. 

Educating Snapchatters on the Dangers of Fentanyl

Last week, the Centers for Disease Control and Prevention (CDC) published new data showing that drug overdose deaths in the U.S have soared to record levels -- increasing more than 30% in 2020 and finding that this spike was driven by the prevalence of fentanyl, a lethal substance, and compounded by stressors from the COVID-19 pandemic. 

According to Song for Charlie, a national organization focused on educating young people about the dangers of fentanyl, many of these deaths occur from taking a single pill disguised as a legitimate prescription medication, but actually was counterfeit -- containing fentanyl. And young people, who often experiment with prescription pills such as Xanax and Percocet, are especially vulnerable.

We first began working with Song for Charlie earlier this year to better understand the fentanyl epidemic and identify ways we and other tech companies can help make a difference. Today they are launching a new nationwide public awareness campaign to reach young people where they are -- on tech platforms -- and educate them about the hidden dangers of these fake prescription pills laced with fentanyl.  We are grateful to partner with Song for Charlie to help inform our Snapchat community on how to protect themselves and their loved ones. 

As part of this effort, our in-house news show, Good Luck America, dedicated a special episode to the fentanyl epidemic featuring an interview with Song for Charlie Founder, Ed Ternan, who tragically lost his 22-year old son Charlie after taking a fake prescription pill. You can watch the full episode below, or on our Discover content platform.  

In addition, Snapchatters can now watch PSAs produced by Song for Charlie on our Discover platform and use a new Augmented Reality (AR) lens that features key facts on the dangers of fentanyl. The lens also links to more information to help educate and inform their closest friends and encourages people to take the “No Random Pills” pledge. This initial launch is the first in a sustained partnership between Song for Charlie and Snap, which will include additional in-app education and public awareness initiatives. 

As we work to raise awareness, we also are working to strengthen our efforts to better prevent, detect and combat drug-related activity on Snapchat. Our guidelines prohibit the sale or promotion of illegal drugs, and when we proactively detect this type of content or it is reported to us, our Trust and Safety teams take quick action. 

We block drug-related terms, including slang, from usernames or being searchable on Snapchat, and regularly audit these block lists with the latest language, working closely with third-party experts. We are also constantly updating our machine learning tools for proactively identifying images, words, emojis and other likely indicators of drug-related accounts, along with other capabilities for finding and stopping drug transactions. 

We are committed to continuing to do our part to help our community protect themselves and their friends, while we keep improving our capabilities for fighting drug dealers and drug-related content online.

Doing our Part to Tackle Online Hate

We are saddened and appalled by the racist abuse that has been directed at England footballers on several online platforms following the Euro 2020 final. We wanted to give an overview of our ongoing work to combat racism, hate speech, harassment and abuse on Snapchat, as well as the steps we are taking to educate our community.

We have put a lot of work into designing a platform that prevents the opportunity for hate speech or abuse to spread. Snapchat is designed differently than traditional social media. The app is designed around the camera to create a way for people to communicate more meaningfully and authentically, and with their real friends and loved ones, rather than people that they don’t know. 

Snapchat does not offer an open news feed where unvetted publishers or individuals have an opportunity to broadcast hate or abusive content. Our Discover platform  for news and entertainment, and our Spotlight platform  for the community’s best Snaps, are curated and moderated environments. This means that content in Discover or Spotlight is provided either by our professional media partners, who agree to abide by strict Content Guidelines, or is user-generated content that is pre-moderated using human review, prior to being surfaced to large groups of Snapchatters. And Snapchat does not enable public comments which can facilitate abuse.

We have also made clear that we will not promote accounts that are linked to people who incite racism, whether they do so on or off our platform, most notably when first taking the decision to stop promoting President Trump’s account on Discover in June of 2020.

These guardrails help keep activity that violates our policies  from public areas of our platform. In 2018, Snap signed onto the European Commission’s Code of Conduct on hate speech, which, as part of its oversight process, collects reports from 39 NGOs specializing in reporting online hate. In the Commission’s two most recent reports on compliance with the code, there were zero reports of hate speech on Snapchat. Our own transparency report shows that, for the UK during the latest six month reporting period, we took action against 6,734 accounts. The vast majority of this content concerned reported private Snaps, not on public content areas -- reducing any wider impact. 

We also work hard to combat illegal and harmful activity on the private communications side of Snapchat. We provide easy-to-use in-app reporting tools where Snapchatters can notify us about any illegal or harmful activity. Our global, 24/7 Trust & Safety team reviews reports and takes appropriate action against violating accounts. The team is trained to identify a variety of signals when it comes to racist language, including the use of emojis to represent racial slurs or stereotypes. We keep abreast of the use of emojis and other forms of expression such as text based captions to understand emerging trends that reflect potential abuse, and use this insight to constantly evolve our policies in this area.

There is of course more that we can do, including to educate our community, and we are currently working on a programme to elevate black British stories through the power of augmented reality. Our first initiative earlier this year was an augmented reality (AR) experience designed in partnership with Kick It Out and a collective of black creatives called Kugali to commemorate four of England's greatest black footballers.

Ultimately, there is no place on Snapchat for discrimination, racism or abuse. We will keep working hard to prevent this content from surfacing, and to take quick and effective action when it does occur.

-Henry Turnbull, Head of Public Policy UK & Nordics

Supporting the UK Government with its national vaccination drive

UK

It’s great to share our work with the United Kingdom (UK) government to support the UK National Health Service’s (NHS) ‘Every Vaccination Gives Us Hope’ campaign.  

Snapchat reaches over 90% of 13 to 24 year olds in the UK, and with our community playing such a key part of the lives of young people, it’s vital that it is a source of accurate and trusted resources so they can stay safe, healthy and informed. 

As the COVID-19 vaccine is now available to all adults over the age of 18 in the UK, it’s important for Snapchatters to have access to trusted and accurate information  With that in mind, we have expanded ‘Here For You’ - our in-app mental health and wellbeing resource - dedicated to the latest Coronavirus guidance to include expert resources from the NHS about the vaccine.

In addition, we have launched creative tools in collaboration with the UK Government - including stickers, lenses and filters - available for Snapchatters to use that allow them to share the latest guidance from the NHS and encourage Snapchatters to share their vaccine status with friends and family.

Finally, from Prime Minister Boris Johnson’s Snap Star account, Snapchatters submitted questions to be answered by medical experts Dr. Kiren Collison, the interim Deputy Medical Director for Primary Care for NHS England and Dr. Karen Raj, a doctor with the NHS. The Q&A sessions are available to watch on the Prime Minister’s profile.

We continue to explore new ways we can collaborate with credible partners to help support the health and wellbeing of our Snapchat community.

To learn more about the vaccine in the U.K, please visit: www.nhs.uk/covidvaccine 

- Stephen Collins, Sr. Director of Public Policy

Свежий отчёт Snap о правительственных запросах

Snap Transparency

Наша цель в Snap — разрабатывать продукты и создавать технологии, которые поддерживают настоящую дружбу в здоровой, безопасной и весёлой среде. Мы постоянно работаем над улучшением нашей политики, Правил сообщества и инструментов для предупреждения, выявления и защиты от вредоносного контента. Мы также разрабатываем инициативы, которые помогают обучать и расширять возможности нашего сообщества.

Мы стремимся обеспечить прозрачность контента, который нарушает наши правила, а также внести ясность в то, как мы обеспечиваем соблюдение нашей политики, отвечаем на запросы правоохранительных и государственных органов о предоставлении информации, и в каких сферах мы хотим предоставить больше информации в будущем. Мы публикуем отчёты о правительственных запросах дважды в год, чтобы рассказать о всех предпринимаемых нами усилиях. Мы хотим, чтобы отчёты были всеобъемлющими и полезными для многих заинтересованных сторон, которые заботятся о безопасности и прозрачности в интернете.

Сегодня мы публикуем отчёт о правительственных запросах за второе полугодие 2020 года, который охватывает период с 1 июля по 31 декабря 2020 года. С полным текстом отчета можно ознакомиться здесь. Как и предыдущие отчёты, он содержит данные о всех нарушениях, случившихся за этот период в разных странах; количестве полученных жалоб на контент, в отношении которых были приняты меры; как мы реагировали на запросы правоохранительных и государственных органов; меры, принятые нами в каждой стране.

Этот отчёт также включает в себя несколько новых элементов. Впервые мы делимся Коэффициентом недопустимых просмотров (VVR), который показывает долю всех Snap (или просмотров), содержащих контент, нарушающий наши правила. За этот отчётный период VVR составил 0,08 %, т. е. из каждых 10 000 Snap восемь содержали контент, нарушающий наши правила. Каждый день снапчаттеры создают более пяти миллиардов Snap с помощью камеры Snapchat. Во втором полугодии 2020 года мы приняли меры в отношении 5 543 281 единицы контента по всему миру, который нарушал наши правила.

Кроме того, в отчёте мы рассказываем о предпринимаемых нами по всему миру мерах для сдерживания распространения ложной информации, что было особенно актуально в период, когда мир боролся с глобальной пандемией и деятельностью, направленной на подрыв гражданских и демократических процессов. Глобально за этот период мы приняли меры в отношении 5841 единицы контента и аккаунтов за нарушение наших правил, запрещающих распространение ложной информации и теорий заговора, которые могут причинить вред.

Когда речь идёт о вредоносном контенте, недостаточно просто думать о политике и правоприменительных мерах. Нужно думать о фундаментальной архитектуре платформ и разработке продуктов. В приложении Snapchat действует ограничение виральности, что препятствует распространению вредоносного и сенсационного контента. В отчёте содержится более подробная информация о решениях, которые мы принимаем при разработке продуктов, и о нашей работе по продвижению правдивых новостей снапчаттерам.

В будущих отчётах контент, нарушающий наши правила, будет разбит на больше подкатегорий. Мы не перестаём бороться с вредоносным контентом и злоумышленниками и благодарны нашим партнёрам по безопасности, которые всегда помогают нам становиться лучше.

Celebrating the 26th Amendment by Helping 18 Year Olds Register to Vote

26th Amendment Graphic

Today marks the 50th Anniversary of the ratification of the 26th Amendment -- the amendment that gave 18-year-olds the right to vote in all US elections and outlawed age discrimination among eligible voters. 

At Snap, we believe that one of the most powerful forms of self-expression is exercising the right to vote and participating in our democracy. Snapchat reaches 90% of 13-24 year olds in the United States, giving us an incredible opportunity to provide our youngest voters with tools that make it easier to participate in our democracy. 

Since 2016, we’ve invested in native to mobile civic products and partnerships designed to tackle challenges to voter registration, education, and participation to help make voting easier. We’ve learned that supporting the next generation of leaders needs to be a year-round effort - not just for high-profile election seasons.

That’s why in 2018, we launched a feature that automatically prompts Snapchatters on their 18th birthday to register to vote. Each month an average of 400,000 Snapchatters in the United States receive a notification to register to vote as they celebrate their birthday.

As part of a research collaboration with Tufts’ University’s Center for Information & Research on Civic Learning and Engagement (CIRCLE), Snap found that college campuses are significant entry points for first-time voters, but only 36% of 18 to 23-year-olds are enrolled in college full time, which means nearly two-thirds don’t have the same civic and political engagement opportunities. Given our unique reach among young Americans, Snap is able to help bridge the gap in access to civic resources. 

Registering voters on their 18th birthday is just one step towards empowering Snapchatters to be lifelong civic participants and make their voices heard. 

Before the 2020 US election, we launched a collection of mobile-first tools with support from TurboVote and BallotReady to help Snapchatters register to vote, understand their ballot, request absentee ballots and make a plan to vote by-mail or in-person, learn about voter protection resources like the Election Protection hotline, and help their friends vote by sharing Snaps with educational filters and lenses.

We continue to work to inspire the next generation of Americans to engage in a lifetime of self-expression through civic engagement year-round - and do our part to help deliver on the promise of the 26th Amendment.

- Sofia Gross, Head of Policy Partnerships and Social Impact

Providing More Ad Choices and Controls for Our Community

Blog Asset

Snapchat is a space for self-expression, discovery, and exploration. Advertising is one of the ways we keep Snapchat open and accessible through curated high-quality content, product innovation, and dedicated community safety moderation. We want to deliver the best experience for our community, and we want the ads we show to be fun, interesting, and relevant to Snapchatters! 

To enable this, we are excited to share some in-app features and educational resources that give Snapchatters even more control over their advertising and data use preferences.

Ad Preferences

To help Snapchat deliver the most relevant, useful ads to Snapchatters, we let advertisers and other partners show Snapchatters ads in the service they are using based on information collected on other websites and services. If they prefer not to have ads shown to them based on this information, Snapchatters can easily adjust their Ad Preferences in App Settings. To learn more about the different Ad Preferences take a look here.

Ad Topic Choices 

If a Snapchatter doesn’t feel comfortable seeing ads from a particular advertising topic, we make it easy for them to let us know. We now offer the ability to opt out of sensitive ad topics like alcohol and political advertising, and will soon support this functionality for gambling ads too. 

Report Ad 

When a Snapchatter sees an ad, they may want to report something about it when they view it. Snapchatters can easily report if they like or dislike the content, or if they find it fraudulent or concerning. Our dedicated team at Snap is on the clock and takes action on reports that violate our policies! 

Hide Ad 

For individual ads that Snapchatters find irrelevant, inappropriate, or simply annoying, they can now easily Hide Ads from appearing for them in the future.

Report Ad / Hide Ad

Snapchatters can Report or Hide Ads easily

Educational Resources About App Tracking Transparency

As a part of our Safety Snapshot digital literacy content series, we’ve provided our community with a new Discover episode to help Snapchatters understand Apple’s App Tracking Transparency (ATT). ATT is a new privacy framework designed to provide consumers with the ability to select how they want their personal data handled by apps through an in-app prompt. The educational episode outlines the fundamentals of how the prompt works, how to make their desired data use selection, and the impact their selection has on their ad experience on Snapchat. 

What’s next?

We will continue to prioritize privacy and choice for the Snapchat community through easy and transparent advertising preferences, and pertinent resources on safety and privacy topics. The tools and resources above represent just some of our many efforts and innovations to keep our community safe and informed. We hope these and future updates will drive awareness about the advertising and data use choices our community can make, and to encourage Snapchatters to make the choices they feel are best.

Asked & Answered: The White House Answers Snapchatters COVID-19 Questions 

White House Covid 2

Today, we are launching a new effort with The White House to help Snapchatters answer common questions about the COVID-19 vaccine. Through this partnered Lens, Snapchatters can hear directly from President Biden, Vice President Harris, Dr. Anthony Fauci and Dr. Kizzmekia Corbett about the questions that matter most, like “Why should I get vaccinated?” and “Will the vaccine protect me against variants?” 

Snapchat reaches 90% of 13 to 23 year olds in the United States and throughout each phase of the COVID-19 pandemic we’ve provided Snapchatters with accurate and trusted resources to stay safe, healthy, and informed. We’ve done that through a variety of new initiatives like launching an in-app mental health resource, Here for You, partnering with the Ad Council on in-app awareness campaigns, and prioritizing verified organizations on our Discover platform, including the White House COVID-19 Taskforce and World Health Organization.

From our earliest days, we designed Snapchat differently to prevent unvetted content from being able to go viral. Our Community Guidelines strictly prohibit the promotion of false information and conspiracy theories and our Discover section offers news, information, and facts from credible publishers and partners—like the Centers for Disease Control and Prevention, and World Health Organization. 

As we enter this next phase of the COVID-19 recovery, we continue to explore new ways we can collaborate with credible and trusted partners to help support the health and wellbeing of our Snapchat community. To learn more about our ongoing efforts, visit: snap.com/en-US/safety-and-impact.

- Sofia Gross, Head of Policy Partnerships and Social Impact

Releasing Our Second CitizenSnap Report

CitizenSnap

Editor’s note: Snap CEO, Evan Spiegel sent the following memo to all Snap team members on May 17. 

Team, 

Today we’re releasing our second annual CitizenSnap Report. The report outlines our Environmental, Social, and Governance (ESG) efforts, which focus on operating our business in a responsible way for our team, our Snapchat community, our partners, and the broader world we all share.

Our report also introduces our first climate strategy, to do our part to take action at the pace and scale that is needed. As part of this effort, we have now become a carbon neutral company, past, present and future; we have adopted science-based emissions reduction targets; and we have committed to purchasing 100% renewable electricity for our facilities globally. Going forward, we will keep evolving our climate programs to keep up with best practices.

Today we’re also introducing a revamped Code of Conduct, which complements our ESG work. The new Code offers our team members an ethical decision-making framework designed to help us think broadly about what it means to do the right thing for all of our stakeholders.

We believe it’s a moral imperative to work towards creating a healthy and safe society, and we know it matters to the hundreds of millions of Snapchatters who use our services every day. It’s also good for business. As our CitizenSnap report lays out, we have both made significant strides forward, and know there is so much more to do, and ways we can improve. 

All of these efforts are a reflection of the hard work and passion of so many teams across our company, during an especially challenging year. I am so grateful for how far we have come -- and energized by the work that lies ahead. 

Evan

Поддержка психического здоровья и благосостояния снапчаттеров

MHAM Bitmoji

В свете Месяца повышения осведомлённости о психическом здоровье компания Snap объявляет о новых партнёрствах и ресурсах в приложении, направленных на поддержку психического здоровья и благосостояния нашего сообщества.

Изначально Snapchat создавался с целью дать возможность снапчаттерам честно и искренне выражать свои мысли. Потому мы создали платформу без новостной ленты с модерируемым контентом, публичных комментариев и отображения количества друзей.

Нас всегда вдохновляло то, насколько настоящая дружба влияет на здоровье и счастье людей, особенно молодёжи. Исследования показывают, что времяпрепровождение с друзьями, как лично, так и онлайн, лучше всего защищает от одиночества и депрессии. Те, кто страдает проблемами психического здоровья, в первую очередь обращаются за помощью к друзьям.

Snapchat — это платформа для близких друзей, которая позволяет изменить ситуацию к лучшему. Мы создали набор ресурсов и функций в приложении для поддержки нашего сообщества в трудную минуту.

Сегодня мы предлагаем такие функции:

  • В начале прошлого года мы создали функцию Here For You совместно с ведущими международными организациями по защите прав человека и психического здоровья, в том числе ActiveMinds, AdCouncil, Crisis Text Line, Diana Award, eEnfance, Фонд «Манас», Mariwala Health Initiative, MindUp, Национальный альянс по психическим заболеваниям, Национальная ассоциация по борьбе с расстройствами пищевого поведения, Национальная сеть по борьбе с домашним насилием, Project ROCKIT, Shout 85258, The Calm Zone, Кампания за права человека, The Samaritans и Young Minds, чтобы предоставить полезные ресурсы от экспертов в приложении по вопросам психического здоровья, тревожности, расстройств пищевого поведения, депрессии, стресса, суицидальных мыслей, переживания горя и буллинга.

  • Также в 2020 году мы совместно с Headspace запустили Мини-игры в Snapchat, чтобы предоставить пользователям безопасное пространство для занятий медитацией и умственными упражнениями, во время которых они могут отправлять друзьям сообщения и ободрять их.

Вот ещё несколько новых проектов для снапчаттеров:

  • Мы стали партнёром-основателем первого в истории Дня действий в области психического здоровья , который пройдёт в четверг 20 мая. Вместе с MTV Entertainment Group и более чем 650 ведущими брендами, некоммерческими организациями, государственными учреждениями и культурными лидерами мы будем побуждать людей действовать для поддержки их психического здоровья. В рамках этой инициативы компания Snap совместно с НКО Active Minds разработали фильтр ко Дню действий в области психического здоровья, который побуждает снапчаттеров принимать меры по укреплению своего психического здоровья и психического здоровья своих сообществ. Вы можете узнать больше об этой инициативе ЗДЕСЬ.

  • Поскольку все переживают проблемы психического здоровья по-разному, мы объединились с AdCouncil и создали фильтр и линзу «Seize The Awkward», чтобы предоставить снапчаттерами уникальные средства для начала важного разговора о психическом здоровье. Подробнее об этой кампании можно узнать ЗДЕСЬ

  • Чтобы преодолеть стигматизацию лиц с проблемами психического здоровья в недостаточно представленных сообществах, мы вместе с фондом Бориса Л. Хенсона создали фильтр, направленный на устранение рисков психического здоровья среди темнокожей молодёжи. Подробнее об этой организации можно узнать ЗДЕСЬ.

  • Для того чтобы повысить осведомлённость и помочь преодолеть стигматизацию, связанную с психическими расстройствами, мы выпускаем новые стикеры Bitmoji, которые вместе с полезными ресурсами позволят найти дополнительную поддержку. Поделитесь стикером Bitmoji «Психическое здоровье прежде всего» с друзьями в Snap или в своей истории, чтобы привлечь внимание к проблемам психического здоровья.

  • Мы всегда стремились к тому, чтобы контент на платформе Discover отражал настроения нашего сообщества и волнующие его темы, в том числе о психическом здоровье. Поэтому мы представляем новый Snap Original «Everything’s Fine», который рассказывает о студентке колледжа Джемме, пытающейся добиться успеха в музыкальной индустрии, одновременно справляясь со своим диагнозом биполярного расстройства. Посмотреть трейлер можно ЗДЕСЬ.

В дальнейшем мы будем продолжать расширять наши усилия и поддерживать благосостояние снапчаттеров, предоставляя им возможность находить необходимую поддержку для себя и своих друзей. Мы надеемся, что эти инструменты и ресурсы будут способствовать повышению осведомлённости о психическом здоровье и побуждать снапчаттеров оставаться здоровыми и быть в безопасности.