PLEASE NOTE: WE’VE UPDATED THESE SMS TERMS, EFFECTIVE 6 JANUARY 2025. YOU CAN VIEW THE PRIOR SMS TERMS, WHICH APPLY TO ALL USERS UNTIL 6 JANUARY, HERE.
SMS Terms
Effective: 6 January 2025
1. When you opt in to promotional messages from us, you may receive a “welcome” message confirming your opt-in. Message and data rates may apply. Promotional messages may consist of offer notices, new products and other announcements. Message frequency varies. Text "HELP" for help. Text "STOP" to cancel.
2. You can opt out of promotional messages at any time. Just reply or text "STOP". After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive promotional messages from us with that short code.
3. If at any time you forget what keywords are supported, just reply or text "HELP". After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
4. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless and West Central (WCC or 5 Star Wireless).
5. Carriers are not liable for delayed or undelivered messages.
6. For all questions about the services provided by this short code, you can send an email to support@snapchat.com.
7. If you have any questions regarding privacy, please read our Privacy Policy.